Buy with Confidence: Satisfaction Guarantee
We are committed to complete customer satisfaction and strive to ensure the shopping experience, the products, and product support are all top notch. We’re not happy unless you’re happy with us and we’re always here to help. If something about your experience with Garden365 is not up to par, please let us know and we’ll work with you to make it so.
Free Shipping and No Hidden Charges
All shipping and handling costs on orders over $75 are free. We ship anywhere within the continental US and Canada from our distribution facilities in Ohio and Ontario. Since our distribution centers are located on both sides of the border, you will NOT have to deal with additional delays, customs clearance charges, or import duties often incurred by cross border shopping. The price you pay at checkout is the total price. There are no hidden charges. Order fulfillment typically takes 3 to 5 days and most products are usually delivered within 5 days.
Secure Shopping Experience
We value your privacy, time, and security which is why all financial transactions on Garden365.com are handled exclusively by PayPal, an industry leader. With PayPal purchase protection on your side, you’re protected from click to doorbell.
Hassle Free Returns
Our products are built with quality materials and workmanship and we stand behind them 100%. We are confident you will be happy with your purchase on Garden365.com or you can return your order for a full refund within 30 days.
All Garden365 products are covered under a comprehensive one year warranty against defects in materials and workmanship. All premium container gardens are covered by a 10 Year Limited Warranty against defects in materials and workmanship. If anything goes wrong we’re here to help. We’ll be happy to replace the defective component at our expense.
We hate spam too. We do not collect or store any confidential information. All financial transactions are handled by PayPal so your information will not be shared with or disclosed to anyone at any time.
Thank you for taking the time to explore Garden365. If you have any questions, concerns, or comments please don’t hesitate to contact us because we are committed to your satisfaction.